SHIPPING

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

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Processing time : Most orders are shipped within 1 business day (Monday - Friday, excluding holidays), but we ask to allow us 1-3 business days in the unlikely event that foreseen circumstances occur.

· 

You can check the order status through our customer service email  ([email protected]Keretok.com)

[email protected]

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· When goods are shipped, our website will automatically send you a letter about logistics single number query email

         * This is just an email notification. If you have other questions, please contact customer service email, don't touch the notification E-mail

         * Of course, you can also contact our customer service email to check your logistics tracking number ([email protected])

· Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.

         * Some holiday items (Thanksgiving, Christmas, etc.) are guaranteed to be delivered to you before the holidays. If you buy a birthday (anniversary) gift, you can note the arrival date when you place an order, and we will try to arrange for you

Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, Fedex, DHL,SF EXPRESS,EMS).

Once a package leaves our fulfillment center, you can reach out directly to the shipping carrier to resolve delivery issues. You will receive your tracking number as soon as your package is shipped. Remember to provide that information when reaching out to the shipping carrier.

 - United States

express shipping（10-20days）- Free ~ $5.99 / vip shipping（3-10days）- $9.99 ~ $15.99

 - United Kingdom

express shipping（7-20days）- Free ~ $5.99 / vip shipping（3-7days）- $9.99 ~ $15.99

 - Europe

express shipping（10-20days）- Free ~ $5.99 / vip shipping（3-10days）- $9.99 ~ $15.99

 - Australia

express shipping（10-20days）- Free ~ $5.99 / vip shipping（3-10days）- $9.99 ~ $15.99

Note: Orders over $39 for Free Express Shipping

You can also check the logistics information through the following website

Please note: logistics companies such as Fedex usually upload the latest logistics information after customs clearance. If the logistics information you found has not changed recently, you can wait a few days to check. The uploading time depends on the efficiency of the customsFor lighter goods, we usually choose s.express for delivery. The delivery time is usually about 2 weeks. You can check the logistics information at any time

Logistics enquiry website:

https://www.trackingmore.com/

https://www.17track.net/en/